Customer (CU)

The Customer (CU) document is the primary customer window used to enter specific customer information. All customers must be entered on this window before they are used. The Customer (CU) document updates Customer Information (1 of 2) (CUST), Customer Information (2 of 2) (CUS2), and Customer Electronic Funds Transfer (CEFT).

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Customer

Key field. Enter the customer/client. The last two characters will be used as the address indicator used to identify multiple locations for the customer.

New/Infer/ Modification [Action]

Blank defaults to New [E] for new entry. Select Modification [M] to indicate modification of a previously entered document.

Corporation Name

Conditional. Required if Individual Name is blank. If the customer is a company or government, enter the customer name here.

Individual Name (Last, First, MI)

Conditional. Required if Corporation Name is blank. Enter the name of the customer if the customer is an individual.

General Information View

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Miscellaneous Customer

Default is cleared [ N ]. Select [ Y ] to identify miscellaneous one-time or summary customers.

Alternate Customer

Optional. Enter an alternate identifier for the customer/client.

Customer Type

Optional. Enter the type of customer. Valid values are:

Individual [I]

Incorporated [C]

Partnership [P]

Short Name

Required. Enter the corresponding customer short name.

Division Name

Optional. Enter the corporation division, department or other additional name information.

Address, City, State, Zip

Required. Enter the customer's street address, city, state and zip code. The first five characters of the zip code are required and the last four are optional. Not required if Foreign/Military Address indicator is selected.

Foreign Military Address

If selected [Y], State and Zip Codes not required.

Phone

Optional. Enter the customer's telephone number.

Fax Phone

Optional. Enter the telephone number for the customer's fax machine.

Payable Information View

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Accounts Payable Information

Contact Name

Optional. Enter the name of the contact in the customer's accounts payable department.

Phone

Optional. Enter the telephone number for the accounts payable contact.

Bank Name

Optional. Enter the bank with which the customer does business.

Bank Phone

Optional. Enter the telephone number at the customer's bank listed above.

Vendor

Optional. Enter the vendor code cross-reference to Vendor (1 of 2) (VEN2) if this customer is also a vendor with the Commonwealth.

Third Party Code

Optional. Enter the third party that is used for billing the customer. See Third Party Billing (TPAR) for valid values.

Billing Code

Optional. Enter a billing profile for the customer. See Billing Profile (BPRO) for valid values.

Customer Detail View

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Date of Birth

Optional. Enter the customer's date of birth ( mm dd ccyy ).

SIC Code

Required if Customer Type = C. Enter the standard industry code for this customer.

Customer Speaks English

Optional. Defaults to No Entry [blank]. Select the appropriate value. Valid values are Yes [Y] , No [N] , and No Entry [blank] .

Customer Status

Default is Active [A] . Valid values are Active [A] , Inactive [I] or Marked for Deletion [D] .

In-State

Default [Y]. Select [N] if the customer is not located In-State.

Project Funding Source

Defaults to No Entry [blank] . If this customer is associated with a project fund, select Yes [Y] . Valid values are Yes [Y] , No [N] , and No Entry [blank] .

Project Funding Source Type

Conditional. Project Funding Source must be Yes [Y] to enter a value other than No Entry [blank] . Select the value that best describes the type of project fund. Valid values are Federal [F] , State [S] , Bond [B] , and
Other [O] .

Sex

Defaults to No Entry [blank] . Valid values are No Entry [blank] , Female [F] and Male [M] .

Customer is Tax Exempt

Defaults to No Entry [blank] . Valid values are Yes [Y] , No [N] , and No Entry [blank] .

Mail Returned

Defaults to No Entry [N] . Select Yes [Y] if the customer's address is no longer valid. Valid values are Yes [Y] , No [N] , and No Entry [N] .

Marital Status

Defaults to No Entry [blank] . Valid values are Single [S] , Married [M] , Divorced [D] , or No Entry [blank] .

License/Permit Number

Optional. Enter the license or permit number with which the customer is associated.

 

EFT Information View

The information on this panel is only required if it is necessary to establish the customer as an electronic funds transfer customer. Otherwise, do not enter information on this panel.

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ABA Number/ Check Digit

Required. Enter the ABA routing number and check digit found on the lower left-hand corner of the customer's check.

Application Type

Optional. Enter a default electronic funds transfer application value. Refer to Electronic Funds Transfer Type (EFTA) for valid values.

Infer EFT

Optional. If you wish to change any EFT information from the customer file, check this box and perform Process:Edit. Then, make the changes.

Customer Bank Information

Account #

Required. Enter the customer's bank account number from the check.

Description

Optional. Enter the customer's bank account description.

Name

Required. Enter the customer's bank name.

Address, City, State, Zip Code

Required. Enter the street address, city, state, zip code of the customer's bank.

Checking/Savings [Type of Account]

Required. Select Checking [C] or Savings [S] . This field indicates the type of account to which you want the funds transferred.

Prenote Batch Number

Display only. Displays the batch number of the customer's prenote processing tape that was sent to the bank.

EFT Status

Display only. The customer's electronic funds transfer status is displayed. Valid entries include:

Not Eligible for EFT [N]

Not eligible for electronic funds transfer. Defaults to Not Eligible for EFT [N] when the customer is added to the Customer Electronic Funds Transfer window (CEFT).

Active [A]

Currently using electronic funds transfer.

Hold [H]

Electronic funds transfer is on hold for this customer.

Prenote Processing Begun [P]

Prenote processing has begun.

Last Status Change

Display only. Displays the last date the customer's status was changed, either on this window or through prenote processing.